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UoR Home > Module Descriptions > CS2TT3: IT Support 2

CS2TT3: IT Support 2

Module Provider:

Computer Science

Number of credits:

20 [10 ECTS credits]

Level:

I (Intermediate)

Terms in which taught:

Autumn, Spring and Summer

Module Convenor:

Dr SA Williams

Pre-requisites:

CS1TT2

Co-requisites:

Modules excluded:

Current from:

2005/6

Aims:
This module will extend the students' experience of PC-based systems gained in the first year by teaching them about typical large-scale systems based on mainframes, minis and distributed or client/server architectures. Students who complete the module will have the basic knowledge to set up, maintain and support such systems.

Assessable learning outcomes:
By the end of the module, it is expected that the student will:

  • describe the architecture of typical mainframe, mini, distributed and client/server systems
  • explain the considerations and constraints to be taken into account when designing such systems
  • appreciate the factors that bear on the performance and usability of such systems
  • have experience of a range of large machine operating systems
  • describe the characteristics of complex communications environments with particular reference to wide area networks
  • exemplify typical applications and packages that are used on such systems
  • explain the requirements for user support in such environments.

  • Additional outcomes:
    The module also aims to encourage the development of the following skills:

  • the ability to support users of computer systems
  • the ability to analyse and make informed decisions on infrastructure requirements.

  • Outline content:
    Architecture: the underlying architecture of large scale systems
    Hardware: hardware used in large-scale systems; processors, peripherals, communications devices
    Software: operating systems such as UNIX, LINUX, NT, etc and typical applications and software packages
    Communications: local and wide area networks as applied to large-scale systems including switching, multiplexing, routing and packet switching
    Performance characteristics: factors that contribute to and constrain performance and usability of large-scale systems
    User support: an appreciation of the methods used to support users and the accumulation of the knowledge required to perform such a role in a large-scale system environment.

    Brief description of teaching and learning methods:
    Teaching will be partly theoretical with substantial practical experience of as many relevant environments as can be provided. This is a module that would benefit from involving students in practical experience of real-world environments. This could be done by visits or by inviting speakers from outside.

    Contact hours:

      Autumn Spring Summer
    Lectures 10 10 4
    Tutorials/seminars      
    Practicals 20 20 8
    Other contact (eg study visits)      
           
    Total hours 30 30 12
           
    Number of essays or assignments

    1 (report) 

    1 (report) + 10 (practical tasks) 4 (practical tasks)
    Other (eg major seminar paper)      

    Assessment:
    Coursework
    One report based on the analysis of scenarios will be required in each of the first two terms.
    Students will continue to support other students to simulate support activities.
    Penalties for late submission of course work will be in accordance with University policy.
    Examinations
    A 1½ hour examination will test the theoretical aspects of the module. The examination will constitute 70% of the marks for the module.
    Requirements for a pass
    Students will be required to obtain an overall mark of 40% based on the practical tests and the examination.
    Re-assessment
    Students will be re-examined in September.

    Page last updated 20/Apr/2005
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