CS2TZ3: PC Infrastructure

Module Provider:

Computer Science

Number of credits:

10 [5 ECTS credits]

Level:

I (Intermediate)

Terms in which taught:

Spring

Module Convenor:

Dr SA Williams

Pre-requisites:

Co-requisites:

Modules excluded:

Current from:

2005/6

Aims:
This module will teach students to install and support system infrastructure, i.e. hardware, software, networks, communications, etc. Students who complete this module will be competent to set up, maintain and support typical PC-based IT systems.

Assessable learning outcomes:
By the end of the module, it is expected that the student will be able to:

Additional outcomes:
The module also aims to encourage the development of the following skills:

Outline content:
Architecture: understand the underlying architecture of PCs and PC-based based systems including networks.
Hardware: install and configure stand-alone PCs, attach PCs to a LAN and configure, install and configure basic communications equipment, e.g. modems, install and configure peripheral equipment, e.g. printers, scanners, install and connect basic cabling for a LAN, install and configure basic networks, upgrade PCs by installing new components, diagnose and correct typical hardware faults, be aware of the latest developments in PC hardware and any compatibility issues that might arise.
Software: install and configure operating and network operating systems on stand alone PCs and networks, install and configure software packages on stand alone PCs, enable communications to the Internet, install drivers and other software to support additional PC components and peripheral equipment, upgrade application and system software for new releases, install and update security measures, diagnose and correct typical software faults, be aware of the latest developments in PC software, and any compatibility issues that might arise.
Support: support users by diagnosing problems and suggesting solutions, understand the importance of interpersonal skills in this process.
Health and safety: understand the basic principles of safe working, understand precautions that should be taken to protect sensitive equipment, e.g. antistatic precautions, be aware of the need to establish a fall back position when working with live systems, e.g. back-ups, etc.
Training: have an appreciation of the basics of training users to work with computer systems.

Brief description of teaching and learning methods:
This is primarily a practical module. The bulk of the teaching will consist of mixed sessions in which some initial theory or explanation is delivered and the remainder will be devoted to practical work in which the students will carry out the installation tasks, etc under the supervision of and with the help of the tutor.
At fixed points, students will attempt the practical assessment tasks under the supervision of the tutor.
The purely theoretical aspects of the module will be delivered in a small number of lectures.

Contact hours:

Assessment:
Coursework
The main method of assessment for this module will a series of practical tasks carried out in a controlled hardware/software environment. The chosen tasks will cover as much of the range of practical activities as is possible in a laboratory environment. Each task will be assessed.
Asking students to support other students will simulate user support activities.
Practical assessment will constitute 50% of the marks for this module.
Penalties for late submission of course work will be in accordance with University policy.
Examinations
An examination will test the theoretical aspects of the module. The examination will constitute 50% of the marks for the module.
Requirements for a pass
Students will be required to obtain an overall mark of 40% based on the practical tests and the examination.
Re-assessment
Students will be re-examined in September.